Gameplay help
Need help with the puzzle rules, hints, notes, undo, difficulty modes or leaderboards? Send us a short description of where you got stuck and we’ll help you find your way around the game.
Player help
Welcome to MaxuGuru Support. Use this page for gameplay help, account access issues, privacy questions, account deletion help and bug reports.
Need help with the puzzle rules, hints, notes, undo, difficulty modes or leaderboards? Send us a short description of where you got stuck and we’ll help you find your way around the game.
Contact us if you cannot log in, have trouble resetting your password, your account does not seem to update correctly or your Premium/account status looks wrong.
If you are signed in, you can delete your account from within MaxuGuru. Open Account and choose Delete account. If you cannot access the app and need deletion help, contact support using the email below.
Report app loading problems, broken buttons, modal issues, scores not saving, visual bugs or anything else that does not feel right. Device details are especially helpful.
Contact support
Email us and include your device, iOS version if relevant and a short description of the issue.