Player help

MaxuGuru Support

Welcome to MaxuGuru Support. Use this page for gameplay help, account access issues, privacy questions, account deletion help and bug reports.

Gameplay help

Need help with the puzzle rules, hints, notes, undo, difficulty modes or leaderboards? Send us a short description of where you got stuck and we’ll help you find your way around the game.

Account help

Contact us if you cannot log in, have trouble resetting your password, your account does not seem to update correctly or your Premium/account status looks wrong.

Privacy and account deletion

If you are signed in, you can delete your account from within MaxuGuru. Open Account and choose Delete account. If you cannot access the app and need deletion help, contact support using the email below.

Bug reports and technical issues

Report app loading problems, broken buttons, modal issues, scores not saving, visual bugs or anything else that does not feel right. Device details are especially helpful.

Contact support

Need help with MaxuGuru?

Email us and include your device, iOS version if relevant and a short description of the issue.

support@maxuguru.com